Terms and Conditions

Course bookings will only be confirmed when full payment has been received.
Delegates must be 18 or over.

Please note we reserve the right to cancel any course up to 7 days prior to the scheduled date and will give a choice of full refund or transfer onto another course. If you decide to cancel your booking the same applies, please note that cancellation within 7 days of the course will result in your loss of fees.

We are unable to provide facilities or insurance cover for animals or children, any course attendee bringing either will be refused entrance to the course. It is possible to substitute an alternative delegate on any place booked at no additional cost.

Please note that some courses are not suitable for beginners, this is stated in the course description. It is your responsibility to check that you are eligible to attend the course.

Please ensure you have read, understood and accepted the Conditions of Booking before you submit a booking. By placing a booking you will be deemed to have read, understood and accepted them.
If you have a complaint in regards to a course booked online please contact Qualatex by email.  If this does not settle your dispute please visit http://ec.europa.eu/consumers/odr/